Return Policy
All items are handmade to order with most items being customized. For this reason, we do not accept returns or exchanges. Cancellations are accepted on a case-by-case basis and are only available for orders that have not begun processing.
We’re all human! We understand that mistakes do happen. Should there be a problem with your order, please contact us at customerservice@shopgoldentouch.com within 48 hours of delivery so we can work on a resolution together.
